Product Manager, Process Automation
Nesto
Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.
At nesto, we're proud of
- Our clients love our positive, empowering, and transparent mortgage financing experience. Our 4.5-star Google reviews talk by themselves!
- We won the 2023 & 2024 CLA Lender of the Year award, recognizing our excellence in lending services.
- We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.
- Our highly skilled, diverse, and collaborative team, makes everything possible!
- Our Mortgage Cloud platform gives financial institutions full access to nesto’s proprietary technology, powering a better client experience, from start to finish.
About the role
In this role, you’ll report directly to the Chief Product Officer. This is a supporting role that spans the entire Product Department, so you won’t be part of a specific team. As the first person in this position, you'll need to take ownership of your day-to-day work to succeed.
The primary goal is to automate processes to augment the productivity of internal teams. You will focus on how AI can be used as a tool for internal productivity, starting by automating work within the Product department with the possibility of supporting departments like HR and Finance over time.
What you’ll be doing
- Identify opportunities to automate processes within the product department and across the organization.
- Design and implement automation solutions driven by artificial intelligence using orchestration platforms or by using other methods.
- Connect automation workflows with tools like Jira, Confluence, Figma, GitHub, Slack, and ServiceNow.
- Work with product teams and other departments to understand their processes and needs.
- Test and confirm automation solutions meet business requirements.
- Monitor and improve automation workflows for ongoing efficiency.
- Keep up with the latest artificial intelligence and automation technologies and practices.
- You will report directly to the Chief Product Officer.
Who we are looking for
- 5+ years of experience in a product management or similar role, preferably in a tech-focused setting.
- Hands-on experience implementing process automation using artificial intelligence technologies.
- You should have a proven track record in automation, with a preference for experience using AI and Large Language Models (LLMs).
- Expertise in current artificial intelligence orchestration platforms and tools.
- Proven ability to integrate automation workflows with platforms such as Jira, Confluence, Figma, GitHub, Slack, and ServiceNow.
- Strong analytical skills to spot and prioritize automation possibilities.
- Excellent communication and teamwork skills to collaborate across departments.
What we offer
- Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
- Take advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates.
- Benefit from a generous time-off policy including 4 weeks vacation per year.
- Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service, for you and your family from day 1.
- Access to an annual health and wellness budget.
- Take your work internationally with our temporary international work program.
- Seize the possibility of working in a hybrid mode. We have beautiful offices in downtown Montreal (Peel Station) and our spaces are dog-friendly!
Diversity & Inclusion
At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.
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