We’re looking for a driven, detail-oriented ESG Advisory & Implementation Analyst. In this high-impact role, you’ll leverage your deep expertise in ESG frameworks and taxonomies to guide customers, configure their platforms to align ESG data with Novisto’s system, and make implementation seamless, efficient, and high-value. In addition, you’ll be delivering ESG advisory services that address each customer’s reporting requirements.

You’ll work cross-functionally with Customer Success Managers (CSMs), our Data teams, Product, and Engineering to steer customers through implementation, anticipate and resolve issues, and set them up for long-term success. Your ability to translate ESG requirements into precise platform configurations, drive alignment with senior stakeholders, and keep projects on track will be critical. If you thrive in a fast-paced environment and are passionate about ESG and exceptional customer service, we’d love to have you on the team!

Your Responsibilities Will Include:

• Collaborate to Define Success: Partner with enterprise-level customers to gain a robust understanding of their ESG frameworks, taxonomies, and needs, establish clear implementation and advisory mandate objectives, and drive clear project management for achieving a seamless implementation and meaningful outcomes.
• Operate with a “One Team” Mentality: Champion cross-functional collaboration and alignment with Customer Success, Data, Product, and other teams to ensure the onboarding process is smooth and efficient, driving exceptional results for your customers.
• Advise on ESG Strategy: Build strong relationships with customers by understanding their ESG priorities, frameworks, and reporting requirements. Configure Novisto’s platform to align with their data and compliance needs.
• Lead Platform Implementation: Own the technical and functional setup of the platform, ensuring accurate mapping of customer ESG data and workflows based on customer’s unique business configuration and ESG requirements.
• Manage Advisory Services with Precision: Deliver ESG advisory mandates end-to-end, defining scope, deliverables, and timelines while maintaining clear, proactive communication. Anticipate challenges and coordinate cross-functional teams to keep projects on mandates on target.
• Enable Scalability: Create and maintain implementation and advisory services documentation, templates, and playbooks to support consistent, repeatable experiences.
• Showcase Impact: Track and report on implementation metrics and advisory metrics (CSAT, projects completed, Median Time to Live). Capture and share success stories that highlight the business and ESG impact Novisto delivers.
• Continuously Improve: Gather feedback from customers and internal teams to refine onboarding and advisory processes, ensuring a best-in-class experience at scale.

What we are looking for:

• 3+ years of relevant experience in ESG, sustainability, or enterprise technology, ideally within a B2B SaaS environment
• Strong knowledge of ESG frameworks and taxonomies (e.g., IFRS, GRI, SASB, CSRD) and the ability to translate them into actionable platform configurations
• Proven track record of leading complex enterprise implementations with multiple stakeholders, including ESG reporting and data management requirements
• Exceptional project management skills with the ability to manage multiple concurrent projects and consistently meet deadlines
• Experience delivering ESG advisory services and guiding senior stakeholders through data, reporting, and compliance considerations
• Strong communication and presentation skills, comfortable steering calls with executives and technical teams alike
• Customer-first mindset with a demonstrated ability to empathize, advocate, and build trusted relationships
• Highly organized and analytical, with a structured approach to problem-solving and a track record of excellence
• Self-starter who can prioritize effectively and work autonomously in a fast-paced environment
• Entrepreneurial mindset with the ability to test, learn, and iterate quickly
• Startup, software development, and/or SaaS experience preferred
  
  

What we offer:

• Join an early-stage, well-financed company
• Advance Novisto’s purpose of contributing to the sustainability of the economy, environment, and society by empowering companies to make better decisions and disclosures through our ESG data management software
• Contribute your knowledge and insights to increase awareness and knowledge of sustainability
• Generous health benefits
• Flexible schedules
• 4 weeks of vacation
• Stock option plan